Privacy Policy

1. User Information

PURPOSES OF PROCESSING:

In compliance with the GDPR, we inform you that your personal data, collected through the website, via forms, or email links, will generally be processed to manage the relationship we maintain with you. The primary identified purposes are: management of potential clients, contacts and commercial communication actions, processing orders, requests, or any type of petition made by the user through any of the contact methods available on the company’s website, which may be stored in the corresponding files.

We inform you that your data will be kept in our company’s files as long as they are needed to follow up on commercial matters and keep you informed (about services and products that may be of interest to you, or to manage contact or inquiries) via postal mail, telephone, or any other electronic means you have provided.

DATA RETENTION:

The personal data provided will be retained as long as the relationship with the entity is maintained and the deletion is not requested by the interested party. They will be kept according to the legal deadlines established and depending on the purpose for which they were collected.

If the interested party voluntarily subscribes to any type of commercial communications, newsletter, advertising, etc., the data will remain until the party unsubscribes from such communications.

LEGAL BASIS:

The legal basis for the processing of your data is the consent given by submitting the contact form or inquiry.

USER RESPONSIBILITY:

By providing us with your data through electronic channels, the user guarantees that they are over 14 years old and that the data provided to OLIVENET NETWORK, S.L.U. are true, accurate, complete, and up-to-date. For these purposes, the user confirms that they are responsible for the truthfulness of the communicated data and will keep this information suitably updated so that it corresponds to their real situation, being responsible for any false or inaccurate data they may provide, as well as for any direct or indirect damages that may arise.

DATA COMMUNICATION:

Generally, OLIVENET NETWORK, S.L.U. does not share your personal information except for transfers we must make based on imposed legal obligations.

In cases where administrative, fiscal, accounting, and/or commercial services are provided by third parties, the required data processing contract will be properly formalized to ensure the security and confidentiality of the data against third parties.

INTERNATIONAL DATA TRANSFERS:

There are no international transfers of your data to countries outside the European Economic Area (EEA).

RIGHTS OF INTERESTED PARTIES:

Any person has the right to obtain confirmation about whether we are processing their data. Therefore, they have the right to exercise the rights that the law grants them as holders of their personal data: access their personal data, rectify inaccurate data, request their deletion, request data portability, and object or limit processing by writing and duly accrediting their identity with a copy of their ID card to OLIVENET NETWORK, S.L.U., indicating “Data Protection” on the envelope, at the following address: Avda. Miguel de Cervantes s/n – Edif. Albatros V local 11-12, 29660 Marbella – Málaga, or by email to rgpd@olin.es.

Moreover, if you believe that your rights have not been fully satisfied, you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

2. Mandatory or Optional Nature of Information Provided by the User

USERS, by marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or download forms, expressly, freely, and unequivocally accept that their data are necessary to meet their request, provided by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the optimal provision of services to the USER. If not all data are provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.

3. Security Measures

In accordance with current regulations on personal data protection, the CONTROLLER complies with all the provisions of the GDPR and LOPDGDD for the processing of personal data under their responsibility, and expressly with the principles described in Article 5 of the GDPR, which are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that they have implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of USERS and have communicated the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact the CONTROLLER at Olivenet Network S.L.U., Avenida Miguel de Cervantes S/N – Edificio Albatros V local 11/12 29660 Marbella – Málaga. Email: rgpd@olin.es Contact details of the data protection officer: Av. Andalucía, 52C, local 6, 29680 ESTEPONA – rgpd@olin.es.