{"id":214958,"date":"2025-09-11T16:36:44","date_gmt":"2025-09-11T14:36:44","guid":{"rendered":"https:\/\/olin.es\/blog\/atencion-al-cliente-olin\/"},"modified":"2026-02-16T11:47:52","modified_gmt":"2026-02-16T09:47:52","slug":"olin-customer-support","status":"publish","type":"post","link":"https:\/\/olin.es\/en\/blog\/olin-customer-support\/","title":{"rendered":"Olin Customer Support"},"content":{"rendered":"<div class=\"paragraph\">Having good service is as important as having a good connection. At Olin we know this, which is why we offer a direct, clear and straightforward customer support system. Whether you need help with your tariff, have technical questions or want to learn about our products, our team is here to help you, without going through bots or endless waits.<\/div>\n<h2 class=\"paragraph\"><strong>Olin Customer Support Phone Numbers<\/strong><\/h2>\n<div class=\"paragraph\">Sometimes a call is the quickest and most convenient option. That&#8217;s why we provide two phone numbers to contact Olin customer support:<\/div>\n<h3 class=\"paragraph\"><strong>1560<\/strong><\/h3>\n<div class=\"paragraph\">This is the free number for calls from any national phone. Ideal if you&#8217;re calling from your Olin mobile or landline, although it also works from other Spanish operators.<\/div>\n<h3 class=\"paragraph\"><strong>951 560 560<\/strong><\/h3>\n<div class=\"paragraph\">If you&#8217;re abroad or having issues with 1560, this is the number to dial. It&#8217;s a national number, so it&#8217;s billed as a local call according to your tariff.<\/div>\n<div>\u00a0<\/div>\n<div class=\"paragraph\">In both cases, the support is direct and human, without unnecessary automated steps. Our team is ready to resolve any queries about your connection, contracted services or technical issues.<\/div>\n<h2 class=\"paragraph\"><strong>Other Olin Contact Methods<\/strong><\/h2>\n<div class=\"paragraph\">Besides phone, Olin customer support adapts to your preferences. If you prefer to write or visit a store, you also have those options.<\/div>\n<h3 class=\"paragraph\"><strong>Webchat on the website<\/strong><\/h3>\n<div class=\"paragraph\">Available on our official page, the online chat allows you to quickly contact an agent. Ideal for resolving brief queries or managing services without having to call. You just need an internet connection and to go to olin.es \u2014 you&#8217;ll see the chat bubble at the bottom right.<\/div>\n<h3 class=\"paragraph\"><strong>Olin Stores<\/strong><\/h3>\n<div class=\"paragraph\">If you&#8217;re on the Costa del Sol, you can visit one of our physical stores. There you&#8217;ll be attended in person, with the same closeness that characterizes us. You can check the exact location from the Olin Stores section on our website, where you&#8217;ll also see each store&#8217;s opening hours.<\/div>\n<div>\u00a0<\/div>\n<div class=\"paragraph\">Physical presence is one of Olin&#8217;s strong points, as it allows us to provide more personalized support and resolve matters directly, without intermediaries.<\/div>\n<h4 class=\"paragraph\"><strong>Access to your customer area<\/strong><\/h4>\n<div class=\"paragraph\">Another way to manage your services, view bills or modify your details is through the customer area. You can log in from any connected device, using your credentials.<\/div>\n<div>\u00a0<\/div>\n<div class=\"paragraph\">Access your Olin customer area here: <a href=\"https:\/\/micuenta.olin.es\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" data-v-7bd7ca31=\"\">https:\/\/micuenta.olin.es\/<\/a><\/div>\n<div>\u00a0<\/div>\n<div class=\"paragraph\">There you can review your usage, add services, change passwords, check your bills and modify your contact details. You can also activate the Pause Service if you&#8217;re going to be away for a while.<\/div>\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Having good service is as important as having a good connection. At Olin we know this, which is why we offer a direct, clear and straightforward customer support system. Whether you need help with your tariff, have technical questions or want to learn about our products, our team is here to help you, without going [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":220461,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-214958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support | Olin<\/title>\n<meta name=\"description\" content=\"Find Olin&#039;s customer support contact details. 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